[sopaw62]

[Stochem]

That happens when you rate a cover before downloading it. Try to refresh the page as that usually helps and rate the cover after you've finished downloading it.

[daydreamer/nightwriter]

I didn't rate it at all - just wanted the picture - and still got that message. ???

[sopaw62]

I have tried everything. I click on the cover that I like , it will take me to where it says download. I click on download and the net window pop up saying I can't download. to the right of the download button is rate I do not click on that.?

[Stochem]

Try following these steps.....

http://www.allcdcovers.com/forum/sho...d.php?t=124272

If you're still having problems, please let me know.

[Stochem]

Originally Posted by daydreamer/nightwriter

I didn't rate it at all - just wanted the picture - and still got that message. ???

daydreamer/nightwriter,

Try and follow these steps first

http://www.allcdcovers.com/forum/sho...d.php?t=124272

I use Google Chrome and the only time I get that message with that symbol is if I rate a cover before I download it. I never rate a cover before I download covers, but that's the only way I could replicate the problem. Let me know how you make out.

[sopaw62]

I have downloaded google chrome and the same thing happens. ? made sure it wasn't blocked by computer or by norton . it is allowed. don't know what else to try?

[Stochem]

sopaw62,

Once in a while a member gets this problem and has claimed to have tried everything....in some cases, it turned out that they had computer hardware/software problems. In other cases cases, they had pop up blockers installed blocking downloads from this site. It could be several reasons....I'll ask you some questions and give you some suggestions and we can take it from there....

1. can you download covers from other cover sites?
2. is your internet connection....wireless, broadband or dial up?
3. which browser are you using and is it updated?
4. what computer operating system are you using?
5. which antivirus, spyware, firewall, pop up blockers etc. are you using?
6. is your firewall blocking downloads from this site?
7. do you have more than 1 antivirus installed and running at the same time?

-you may have some computer issues, if it was working better before, try to do a system restore and see if that helps

-depending where you live and what type of internet connection that you have and on the size of the covers you were trying to download, the server may have timed out....

-make sure when you're downloading covers, that you're not downloading files of any size as that may cause downloading issues

-is your firewall blocking downloads from this site?

-I used to use norton many years ago and had a lot of issues with it. I don't use it anymore. I use Kaspersky....there is a trial version or you can try one of these antivirus programs....

http://www.allcdcovers.com/forum/sho...d.php?t=124628

I prefer Avast, AVG and AntVir....in that order

These questions and suggestions are a starting point and hopefully your problem can be solved soon.

[daydreamer/nightwriter]

Originally Posted by Stochem

daydreamer/nightwriter,

Try and follow these steps first

http://www.allcdcovers.com/forum/sho...d.php?t=124272

I use Google Chrome and the only time I get that message with that symbol is if I rate a cover before I download it. I never rate a cover before I download covers, but that's the only way I could replicate the problem. Let me know how you make out.

And I'm the one who always preaches If all else fails, try reading the directions! Worked fine this time. Before, though, when I tried save as, the resulting photo was "all_cd_covers". That threw me.

[Stochem]

And I'm the one who always preaches If all else fails, try reading the directions!


Who's preaching? I'm trying to help you and I wrote the directions, what's wrong with them?